Terms and Conditions
1. Introduction
Welcome to Alwan Al Nile. By accessing our website and purchasing our products, you agree to be bound by these Terms and Conditions ("Terms"). Please read them carefully before using our services.
2. Eligibility
You must be at least 18 years old or the age of majority in your jurisdiction to use our website and make purchases. By using our services, you represent and warrant that you meet these requirements.
3. Product Information
We strive to ensure that all product descriptions, images, and prices are accurate. However, we do not warrant that product descriptions or other content are error-free. Prices and availability are subject to change without notice.
4. Orders and Acceptance
All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order for any reason, including but not limited to product or service availability, errors in the description or price of the product or service, or errors in your order.
5. Payment
We accept various payment methods, including credit/debit cards and cash on delivery (COD). By providing payment information, you represent and warrant that you are authorized to use the payment method. All payments are subject to validation checks and authorization by the payment service provider.
6. Shipping and Delivery
We offer shipping within the UAE, GCC countries (excluding Saudi Arabia), and internationally. Shipping fees, delivery times, and other relevant information are detailed in our Shipping & Delivery Policy. Please review this policy before placing an order.
7. Returns and Exchanges
Our Returns & Exchanges Policy outlines the terms and conditions for returning or exchanging products. Please review this policy to understand your rights and obligations regarding returns and exchanges.
8. Intellectual Property
All content on our website, including but not limited to text, graphics, logos, images, and software, is the property of [Your Store Name] or its content suppliers and is protected by applicable intellectual property laws. Unauthorized use of any content is strictly prohibited.
9. Limitation of Liability
To the maximum extent permitted by law, [Your Store Name] shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with the use of our website or products. Our total liability to you for any damages shall not exceed the amount paid by you for the product or service in question.
10. Indemnification
You agree to indemnify, defend, and hold harmless [Your Store Name], its directors, officers, employees, and affiliates from any claims, liabilities, damages, losses, or expenses arising out of or in connection with your use of our website or violation of these Terms.
11. Governing Law and Dispute Resolution
These Terms shall be governed by and construed in accordance with the laws of the United Arab Emirates. Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of the UAE.
12. Changes to Terms
We reserve the right to modify these Terms at any time. Any changes will be effective immediately upon posting on our website. Your continued use of our services after any such changes constitutes your acceptance of the new Terms.
13. Contact Information
If you have any questions about these Terms, please contact us at:
info@alwanalnile.com